Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be longer during sales, holidays, or high-volume periods.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3-5 business days
Express Shipping: 1–2 business days

Delivery times are estimates only and may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Domestic Shipping

We offer domestic shipping across the United Kingdom and selected international destinations.

Orders are shipped using trusted courier services such as Royal Mail, Evri, DPD, or DHL depending on the shipping option selected at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Addresses

Please ensure your shipping address is complete and accurate before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at craftedcharmsbusinessenquery@gmail.com

Lost, Stolen, or Delayed Parcels

We are not liable for parcels lost, stolen, or delayed by the shipping carrier. However, if your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you.